People That Matter!
Our team brings together specialists in property management, guest services, operations, and local market expertise, all working with one shared goal:
To deliver outstanding results for our property
owners and an exceptional experience for every guest.
Financial Team
Reservations Team
Our experienced reservations team is dedicated to increasing bookings and rental income for our owners. We work proactively to convert enquiries into bookings, respond quickly and make the booking process as smooth and straightforward as possible.
We keep communication clear and personal, making sure guests have the information they need from their first enquiry through to confirmation. Our aim is simple, to make it easy for guests to book, while working hard to maximise every opportunity for our owners.
Property Acquisition Team
At SmartaVillas, we see buying, renting and selling as part of the same property journey. Our Property Acquisition team helps bring new owners into the SmartaVillas family, whether they are buying a property to rent, looking to sell, or considering the best way to maximise their investment.
Our experience in holiday rentals and property management gives us a unique understanding of what makes a property both a great investment and an attractive rental. We can support clients from the moment they buy, through managing and monetising their property, and ultimately when the time comes to sell.
It’s a natural connection: buy a property, make the most of it through rentals, and when the time is right, sell. Our acquisitions team is there to support clients throughout that journey.
Housekeeping Team
Our housekeeping team plays a huge part in the SmartaVillas experience. They take pride in making sure every property is clean, fresh and beautifully presented for each new arrival.
With a close eye for detail and a real understanding of what guests expect, the team works to consistently high standards across all our properties. From preparing a villa between stays to spotting those little details that make a difference, their work helps ensure guests walk through the door and immediately feel at home.
Our experience in holiday rentals and property management gives us a unique understanding of what makes a property both a great investment and an attractive rental. We can support clients from the moment they buy, through managing and monetising their property, and ultimately when the time comes to sell.
It’s a natural connection: buy a property, make the most of it through rentals, and when the time is right, sell. Our acquisitions team is there to support clients throughout that journey.
Laundry Team
Our purpose-built, in-house laundry allows us to look after your linen properly from start to finish. It means we can keep a close eye on your items, manage everything ourselves and make sure they are cared for to a consistently high standard.
We don’t supply bed linen or towels, these remain the owner’s responsibility, but we take just as much care of them as we would our own. We know these items are an important part of your property, so we do our best to keep track of everything and look after it throughout the year. And, if something does go missing, our policy is simple: we replace it, so your property is always ready for its next guests.
Maintenance Team
Keeping properties running smoothly is something we take great pride in. Our in-house maintenance team is on hand to deal with the smaller day-to-day issues quickly and efficiently, helping to keep disruption to guests to an absolute minimum.
Over the years, we’ve also built a trusted network of local tradespeople and specialists. So, if there’s something our own team can’t fix, then we know someone who can and someone we trust to do the job properly.
For us, getting problems resolved quickly and efficiently is essential to protecting the guest experience. We know that when something does go wrong, having the right people on hand to put it right makes all the difference.
